Workflows for logistics & freight forwarding, automated.

Route planning, status updates, delivery notes, consignment notes: all manual? We automate the processes in your freight forwarding company so you handle more orders with less administrative effort.

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GDPR-compliant

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TMS-compatible

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Featured 4x in Handelsblatt

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The problem

Sound familiar from your logistics business?

Four scenarios that cost freight forwarders and logistics companies hours every week.

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Route planning with Excel and gut feeling

Dispatchers plan routes manually, assign drivers and take time windows and capacities into account, all in spreadsheets or in their heads. The result: suboptimal routes, unnecessary empty runs and exhausted dispatchers.

typically 2-3 hrs/day for dispatching

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Customers constantly ask for the status

Where is my delivery? When will the truck arrive? These questions tie up dispatch staff every day because there are no automatic status updates. The phone never stops ringing.

typically 15-25 status enquiries/day

Delivery notes and consignment notes on paper

CMR consignment notes are filled in by hand, delivery notes printed in triplicate, proofs of delivery faxed back. Documents get lost and invoicing is delayed by days.

typically 90% paper-based processes

The solution

What we automate for logistics companies

Concrete processes that run automatically in your freight forwarding company from day one.

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Route planning and dispatching

Incoming orders are grouped automatically by destination area, time window and vehicle capacity. Dispatchers receive optimised route proposals instead of manual puzzle work, including automatic driver assignment.

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Real-time status updates

Customers receive automatic notifications by email or SMS at pick-up, intermediate stops and delivery, including the estimated arrival time. No more status enquiries by phone.

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Digital delivery notes and consignment notes

CMR consignment notes, delivery notes and proofs of delivery are generated automatically from the order data. Drivers sign digitally on a tablet, and customers receive the confirmation immediately by email.

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Automatic billing and invoicing

After delivery confirmation, the invoice is created automatically, checked against the agreed terms and sent. Toll rates, surcharges and special services are taken into account automatically.

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Order capture and order assignment

New transport orders from email, customer portal or EDI are captured automatically, validated and assigned to the right vehicle, without manual retyping or copy-paste.

The workflow

How a transport runs automatically

From order receipt to invoicing: every step connected and documented.

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Order

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Dispatch

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Transport

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Delivery

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payments

Invoicing

Before / after

Order handling: a concrete example

Before

Manual transport process

close Order arrives by email and is entered into the system manually
close Dispatcher plans the route in Excel and assigns drivers by phone
close Consignment note is filled in by hand and handed to the driver
close Customer calls to ask about the delivery status
close Delivery note comes back by fax and is filed
close Invoice is created manually days later

Approx. 45 min. per order

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After

Automated transport process

check_circle Order is captured and validated automatically
check_circle Route is optimised automatically, driver assigned
check_circle Consignment note and delivery note digital on the tablet
check_circle Customer receives automatic status updates
check_circle Proof of delivery is digital and archived immediately
check_circle Invoice is created automatically after delivery

Approx. 5 min. of review per order

Typical results

Measurable impact for your logistics business

less dispatching effort

faster delivery through optimised routes

less paperwork through digital documents

Frequently asked questions

Answers for logistics professionals

Which TMS and ERP systems can be connected?

We integrate common transport management systems such as CarLo, Transporeon, TimoCom and Fleetboard, as well as ERP systems such as SAP, Microsoft Dynamics and Sage. Existing systems are integrated seamlessly into the automated workflows.

How does automatic route planning work?

Incoming orders are grouped and optimised automatically by destination area, time window, vehicle capacity and driver qualification. Dispatch receives a ready-made route proposal that only needs to be confirmed, instead of one assembled by hand.

Can customers be informed about the delivery status automatically?

Yes. Customers receive automatic status updates by email or SMS at pick-up, intermediate stops and delivery. Communication runs without manual intervention, including the estimated arrival time.

How are delivery notes and consignment notes digitalised?

Delivery notes and consignment notes (including CMR) are generated automatically from the order data, signed digitally and archived. Drivers receive the documents on a tablet, customers receive the delivery confirmation by email: paperless and audit-ready.

Is the automation also suitable for smaller freight forwarders?

Absolutely. Smaller freight forwarders with 5-50 vehicles in particular benefit most, because dispatching is often handled by one or two people. Our automations start small and scale with your growth.

How quickly is the automation ready to use?

We start with the automation that has the biggest impact. We set the timeline after the AI Check. We begin with the processes that have the biggest impact, usually order capture and status notifications to customers.

Our services